Window Opening Control Devices applied to Andersen 100 Series Casement Windows recalled due to a potential fall hazard
- Last updated
- 2026-02-26
- Category
- Household items
- Issue
- Fall hazard
- Hazard type
- Fall or tip-over
De onde vem o dado
Official Health Canada recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with Window Opening Control Devices applied to Andersen 100 Series Casement Windows?
Window Opening Control Devices applied to Andersen 100 Series Casement Windows was announced earlier this year, in the "Household items" category. Fall hazard That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
Consumers should immediately close and lock windows utilizing the recalled window opening control device and contact Andersen Windows to share the Product ID number located on the label on the upper right corner of the window, to determine if it is included in the recall. A local Andersen Windows dealer and an authorized service provider will perform an onsite repair of recalled products. Uninstalled window opening control devices should be returned to the point of purchase.For more information, consumers can contact Andersen Windows, Inc. by telephone at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT, by email at 100Seriescasementwocdrecall@andersencorp.com, or visit the company website 100 series casement WOCD recall | Andersen Windows Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Andersen Windows, Inc. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. Contact the firm directly using the official recall page linked below for the exact remedy steps.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Product recall glossary — todos os 8 termos.