Consumer and Vehicles

Various Aloxxi hair products recalled due to missing mandatory hazard labelling

Last updated
2025-10-20
Category
Beauty and personal care
Issue
Labelling and packaging
Hazard type
Other hazard

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De onde vem o dado

Official Health Canada recall page

Read the full notice on recalls-rappels.canada.ca. Health Canada, Open Government Licence – Canada.

Cuidado

This is safety information, not advice

Only Health Canada and the recalling firm can confirm whether your specific unit is affected.

O que fazer com isso

What to do if you own this product

Follow the instructions below. Canadian law prohibits reselling or giving away a recalled product.

What is the hazard with Aloxxi hair products?

Aloxxi hair products was announced earlier this year, in the "Beauty and personal care" category. Labelling and packaging That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.

What should you do if you own this product?

Consumers should immediately stop using the recalled products and contact Aloxxi International Corporation or contact your local distributor to request a label to be sent based on the product that you purchased.For more information, consumers can contact Aloxxi International Corporation, Windsor Beauty Supply or Mat&Max, by visiting the companies’ websites https://aloxxi.com/pages/contact-us, https://windsorbeautysupply.com/contact/, https://www.matandmax.com/ca-en/customer-service/contact.html.Please note that, in addition to the requirements of the Cosmetic Regulation the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. Contact the firm directly using the official recall page linked below for the exact remedy steps.

Glossário: os termos desta página

Recall

A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.

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Remedy

What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.

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Hazard

The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.

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Product recall glossary — todos os 8 termos.