MHZ Duo Soft Roller Shade recalled due to choking hazard
- Last updated
- 2026-05-25
- Category
- Household items
- Issue
- Choking hazard
- Hazard type
- Choking / small parts
De onde vem o dado
Official Health Canada recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with Duo Soft Roller Shade?
Duo Soft Roller Shade was announced earlier this year, in the "Household items" category. Choking hazard This falls under one of the more serious hazard categories (injury, choking or strangulation risk), so the recall covers every unit sold, not only units with a reported incident.
What should you do if you own this product?
Consumers should immediately contact MHZ-NA Blinds & Shading Solutions Inc. to obtain a free end cap replacement kit. Consumers may continue to use the product while waiting for the end cap replacement kit. For more information, consumers can contact MHZ-NA Blinds & Shading Solutions Inc. by telephone at 1-800-720-5087, 8:30-3:30 PM PST, Monday to Friday, by email at info@mhz-na.com or visit the company website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. Contact the firm directly using the official recall page linked below for the exact remedy steps.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Choking hazard
A risk that a small part, button battery or detachable piece can block a child's airway if swallowed. It is the single most common hazard type in toy recalls.
Product recall glossary — todos os 8 termos.