Hydromassage Rotary jets recalled due to potential Entrapment and Drowning Hazards
- Last updated
- 2026-02-12
- Category
- Outdoor living
- Issue
- Entrapment hazard - Drowning hazard
- Hazard type
- Entrapment or mechanical
De onde vem o dado
Official Health Canada recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with Hydromassage Rotary jets found inside some Highlife Collection spas?
Hydromassage Rotary jets found inside some Highlife Collection spas was announced earlier this year, in the "Outdoor living" category. Entrapment hazard - Drowning hazard That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
Consumers should immediately stop using the recalled product, turn off the affected Hydromassage Rotary jets by turning the jet face clockwise and contact Watkins Wellness for instructions on how to receive free replacement jet inserts. For more information, consumers can contact Watkins Wellness by telephone toll-free at 1-888-450-5748 from 8:00 a.m. to 5:00 p.m. EST, Monday through Friday, by email at jetrecall@watkinsmfg.com or visit the Hot Spring Spas website. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Watkins Manufacturing Corporation.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. Contact the firm directly using the official recall page linked below for the exact remedy steps.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Product recall glossary — todos os 8 termos.