Consumer and Vehicles

Product Safety Report: KENDA Electric Bike (2609-0123)

Published
2026-09-21
Category
Hobby/sports equipment - Cycles (Powered)
Hazard type
Fire or burn

Product Safety Report for KENDA Electric Bike presenting a serious risk of fire.

De onde vem o dado

Official OPSS report

Read the full report, including any product image, on gov.uk. Office for Product Safety and Standards, Open Government Licence v3.0.

Cuidado

This is safety information, not advice

We only reused the text OPSS published, never a third-party product photo — see the official link above for images.

O que fazer com isso

What to do if you bought this product

Follow the corrective action below. If it mentions a marketplace listing removal, check whether your seller has offered a refund directly.

What is the hazard with KENDA Electric Bike (2609-0123)?

KENDA Electric Bike (2609-0123) was announced in the last month, in the "Hobby/sports equipment - Cycles (Powered)" category. The product presents a serious risk of fire because it is supplied with a non-compliant two-pin plug that does not incorporate a fuse and therefore does not meet the requirements of BS 1362. In the event of a fault or overcurrent, there is no adequate protection, which may lead to overheating and a risk of fire. Additionally, improvements are required to the documentation, markings, instruction manual, and Declaration of Conformity. The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs and Sockets etc. (Safety) Regulations 1994. OPSS has published statutory guidelines on lithium-ion battery safety for e-bikes, which are available at the following link: Statutory guidelines on lithium-ion battery safety for e-bikes - GOV.UK That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.

What should you do if you own this product?

The import has been rejected at the border. Contact the firm directly using the official recall page linked below for the exact remedy steps.

Glossário: os termos desta página

Recall

A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.

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Hazard

The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.

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Product recall glossary — todos os 8 termos.