Consumer and Vehicles

Product Safety Report: Electric Bike, V20 PRO (2510-0139)

Published
2026-08-17
Category
Hobby/sports equipment - Cycles (Powered)
Hazard type
Fire or burn

Product Safety Report for Electric Bike, V20 PRO presenting a serious risk of fire.

De onde vem o dado

Official OPSS report

Read the full report, including any product image, on gov.uk. Office for Product Safety and Standards, Open Government Licence v3.0.

Cuidado

This is safety information, not advice

We only reused the text OPSS published, never a third-party product photo — see the official link above for images.

O que fazer com isso

What to do if you bought this product

Follow the corrective action below. If it mentions a marketplace listing removal, check whether your seller has offered a refund directly.

What is the hazard with Electric Bike, V20 PRO (2510-0139)?

Electric Bike, V20 PRO (2510-0139) was announced earlier this year, in the "Hobby/sports equipment - Cycles (Powered)" category. The product presents a serious risk of fire because the electric bike and its components have not been assessed using the relevant UK conformity assessment procedures and there is no technical documentation or evidence of production control. There is also a risk of foreseeable misuse due to the lack of warnings and instructions on the product, including those relating to the use of PPE. The product was also provided with a plug that does not conform to BS 1363 because it has no fuse link. A fuse link is required to ensure the safe operation of the product under fault conditions, and it’s absence could lead to the plug overheating and/or exploding. The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs and Sockets etc (Safety) Regulations 1994. That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.

What should you do if you own this product?

Import rejected at the border and destroyed. Contact the firm directly using the official recall page linked below for the exact remedy steps.

Glossário: os termos desta página

Recall

A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.

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Hazard

The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.

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Product recall glossary — todos os 8 termos.