Consumer and Vehicles

Product Safety Report: DUOTTS Pedelec Electric Bike (2606-0117)

Published
2026-06-12
Category
Hobby/sports equipment - Cycles (Powered)
Brand
DUOTTS
Hazard type
Fire or burn

Product Safety Report for DUOTTS Pedelec Electric Bike presenting a serious risk of fire.

De onde vem o dado

Official OPSS report

Read the full report, including any product image, on gov.uk. Office for Product Safety and Standards, Open Government Licence v3.0.

Cuidado

This is safety information, not advice

We only reused the text OPSS published, never a third-party product photo — see the official link above for images.

O que fazer com isso

What to do if you bought this product

Follow the corrective action below. If it mentions a marketplace listing removal, check whether your seller has offered a refund directly.

What is the hazard with DUOTTS Pedelec Electric Bike (2606-0117)?

DUOTTS Pedelec Electric Bike (2606-0117) (DUOTTS) was announced earlier this year, in the "Hobby/sports equipment - Cycles (Powered)" category. The product presents a serious risk of fire because it is supplied with a non-compliant Euro-style plug that does not incorporate a fuse and therefore cannot meet the requirements of BS 1363. In the event of a fault or overcurrent, there is no adequate protection, which may lead to overheating and a risk of fire. The product is also supplied with a non-compliant conversion adaptor. The adaptor has a non-solid earth pin, which may result in an unreliable electrical connection. Additionally, improvements are required to the documentation, markings, instruction manual, and declaration of conformity. The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs and Sockets (Safety) Regulations 1994. That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.

What should you do if you own this product?

The import has been rejected at the border. Contact the firm directly using the official recall page linked below for the exact remedy steps.

Glossário: os termos desta página

Recall

A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.

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Hazard

The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.

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Product recall glossary — todos os 8 termos.