Consumer and Vehicles

Tesla Recalls Powerwall 2 AC Battery Power Systems Due to Fire and Burn Hazards; Risk of Serious Injury or Death

Recall date
2025-11-13
Recall number
26092
Category
Other
Hazard type
Fire or burn

This recall involves certain Tesla Powerwall 2 units, fully-integrated AC battery systems used for energy storage for self-consumption, time-based control, and backup power. Model number "Powerwall 2" is printed on the nameplate label on the side of the unit.

De onde vem o dado

Official CPSC recall page

Read the full notice, including photos and the consumer contact, on cpsc.gov. U.S. Consumer Product Safety Commission, public domain data.

Cuidado

This is safety information, not advice

Only CPSC and the recalling firm can confirm whether your specific unit is affected. This page restructures their own published text; it does not add a verdict of its own.

O que fazer com isso

What to do if you own this product

Follow the remedy below, and use the official recall link above to contact the firm — not a search result or a third-party reseller.

What is the hazard with Certain Tesla Powerwall 2 AC Battery Power System?

Certain Tesla Powerwall 2 AC Battery Power System (Tesla, Inc., of Reno, Nevada) was announced earlier this year, in the "Other" category. The lithium-ion battery cells in certain Powerwall 2 systems can cause the unit to stop functioning during normal use, which can result in overheating and, in some cases, smoke or flame and can cause death or serious injury due to fire and burn hazards. This falls under one of the more serious hazard categories (injury, choking or strangulation risk), so the recall covers every unit sold, not only units with a reported incident.

What should you do if you own this product?

Consumers should ensure their Powerwall 2 system is online and check the Tesla App for a notification about whether their unit is included in the recall. Tesla has remotely discharged (or removed energy from the battery of) affected Powerwall 2 systems that are online, to prevent overheating, until the replacement is installed. Sold at: Tesla.com/powerwall and through certified Tesla installers nationwide from November 2020 through December 2022 for about $8,000.. If you bought it somewhere else, the remedy above still applies — contact the firm directly using the official recall page linked below.

How many units are affected?

About About 10,500 units of Certain Tesla Powerwall 2 AC Battery Power System are covered by this recall, according to the official count reported by the firm to the regulator.

Glossário: os termos desta página

Recall

A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.

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Remedy

What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.

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Hazard

The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.

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Flammability

How easily a material catches fire and how fast it burns. Textiles, electronics and candles are recalled for flammability when they fail a mandatory flame-resistance test.

Fonte: CPSC Flammable Fabrics Act standards — U.S. Consumer Product Safety Commission.

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Product recall glossary — todos os 8 termos.