Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard
- Recall date
- 2026-01-29
- Recall number
- 26236
- Category
- Other
- Hazard type
- Other hazard
This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.
De onde vem o dado
Official CPSC recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with Urban Arrow FamilyNext Pro Cargo E-Bikes?
Urban Arrow FamilyNext Pro Cargo E-Bikes was announced earlier this year, in the "Other" category. The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children. That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location. Sold at: Individual specialty stores from March 2025 through December 2025 for about $9,000.. If you bought it somewhere else, the remedy above still applies — contact the firm directly using the official recall page linked below.
How many units are affected?
About About 320 units of Urban Arrow FamilyNext Pro Cargo E-Bikes are covered by this recall, according to the official count reported by the firm to the regulator.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Product recall glossary — todos os 8 termos.