Branch Recalls Ergonomic Chairs Due to Fall Hazard
- Recall date
- 2026-09-03
- Recall number
- 26735
- Category
- Chairs, Not Specified
- Hazard type
- Fall or tip-over
This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
De onde vem o dado
Official CPSC recall page
Cuidado
This is safety information, not advice
O que fazer com isso
What to do if you own this product
What is the hazard with Ergonomic Chairs?
Ergonomic Chairs was announced earlier this year, in the "Chairs, Not Specified" category. The backrests of the chairs can detach, posing a fall hazard to consumers. That is the hazard as reported publicly by the firm and the regulator; it does not necessarily mean every unit has failed.
What should you do if you own this product?
Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly. Sold at: Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.. If you bought it somewhere else, the remedy above still applies — contact the firm directly using the official recall page linked below.
How many units are affected?
About About 16,000 (In addition, about 180 were sold in Canada) units of Ergonomic Chairs are covered by this recall, according to the official count reported by the firm to the regulator.
Glossário: os termos desta página
Recall
A public notice from a safety regulator or the company itself asking consumers to stop using, return, repair or exchange a product because it does not meet a safety requirement.
Remedy
What the company offers to fix the problem: a refund, a free repair, a replacement product, or instructions to dispose of the item safely.
Hazard
The specific way a product can hurt someone — for example choking, fire, electric shock or a fall — as described by the regulator or the manufacturer.
Product recall glossary — todos os 8 termos.